If you receive a product from IMSI Design whose media will not load or launch the application or otherwise appears to be defective, please contact IMSI Design directly by telephone at 1.800.833.8082 or 1.415.483.8000 Monday through Friday between 6am and 3pm Pacific Time for assistance. Please have your order confirmation number or a copy of your receipt on hand when you call. You can also email supportimsidesign.com with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours.
Note: If you are using a serial number generator with a programmable serial number block, note that this program will replace the current number block with a new one that is programmed at startup of the application. It does not change the serial number of the hard drive if the user has already set their serial number in the Serial Numbers group. If you are not using a serial number generator, you will need to manually enter the new serial number you desire. If you wish to reset your serial number back to its factory default value, simply remove the hard drive from the computer and replace it or perform the steps described below.
IMSI Design's hard drive serial number software will run on any Windows-based operating system. The Windows version of IMSI Design's hard drive serial number program includes a built-in database that lists the most popular hard drive serial numbers on the Internet for most major makes and models of hard drives. If a hard drive serial number is not found or is not listed in the database, the user can enter a custom hard drive serial number with up to 15 characters. In addition to storing the serial number, the application will display this information along with other useful information such as model number, make, version, manufacturer, and other device information. 3d9ccd7d82